Return & Refund Policy

Thank you for shopping with Artistic Art. We want you to love our art wall frames as much as we do. However, if you face any issues, we are here to assist you.

Eligibility for Returns

* Returns are only accepted if the product is defective or damaged during transit. Please notify us within 2 days of receiving the item and provide clear photos of the defect or damage.

* Products that are not defective or damaged will not be eligible for returns.

Coupon Policy

If your return request does not meet the eligibility criteria for a refund, we will issue you a coupon equivalent to the purchased amount. This coupon can be used to purchase any other product from our website. Coupons are non-transferable and will expire after 2 months.

How to Process Returns

* Contact our customer support team via support@artisticart.in within 2 days of delivery to initiate the return process.

* Provide your order details, proof of purchase, and photos of the defective or damaged item.

* After your return is approved, we will provide instructions on returning the product.

Refunds

* Refunds will be processed only for defective products that meet our return eligibility criteria. The refund will be issued to your original payment method within 5 days after receiving the returned item.

Terms and Conditions

* Items must be returned in their original packaging.

* Shipping costs for returns may apply unless the item is defective or damaged.

* We reserve the right to refuse returns if the policy is not followed or if the defect is caused by misuse.